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Vendor and Team Process Governance

The Vendor and Team Process Governance dashboards enable you to view the overall delivery performance and process compliance for improved incident, problem, and IT service request management.

With this dashboard, you can correlate and get insights on the delivery performance metrics and compliance metrics. You can also review individual metrics that contemplate delivery performance and process compliance. You can analyze the performance and compliance trends to understand the specific aspect of performance over a historical time frame.

The following table lists the out-of-the-box dashboards and the supported source systems: